Warranty & Support
Quality Assured: Official SG Local Warranty & Support
Buy with confidence from an established local brand.
Durable Goods Warranty
All **High-Tech** (Scales, Monitors) & **Exercise Equipment** (Ellipticals, Mini-Bikes) are covered for **1 full year** against manufacturing defects, guaranteeing quality and durability.
Hygiene Product Exchange
Pillows, Cushions - **30-day exchange** policy for any confirmed factory faults (due to strict hygiene considerations).
Need immediate assistance or warranty claim?
(Operating Hours apply. Please check our Contact Us page for details.)
Our Commitment to Quality and Local Service
Local Service Center Access
Full support, repairs, and exchanges handled locally in Singapore at our dedicated service location.
Brand-Owner Quality Guarantee
We are serious about quality. Our warranty reflects our confidence in the durability of all JCH Health products.
Ready Stock for Exchange
Local stock maintained for fast processing of warranty replacements and exchanges, minimizing downtime.
Direct Support via Hotline
Get immediate assistance from our Singapore-based team by calling **6485 9179**.
Important Note on Hygiene Products (Pillows, Cushions):
Due to hygiene considerations, these items are covered by a **30-day exchange policy** only for new, confirmed manufacturing defects, and cannot be returned once opened and used unless faulty.